Girls Best Friend Tumbler

Refund Policy

Thank you for shopping with us! We take pride in creating high-quality, custom tumblers that our customers love. Please read our refund policy carefully before placing your order.

✅ Refunds

We accept refund requests for non-customized tumblers within 7 days of delivery. To be eligible for a refund:

• The item must be unused and in its original condition.

• You must provide proof of purchase (order number or receipt).

• You must contact us at [your email] within 7 days of receiving your order.

Once approved, your refund will be processed to your original payment method within 5–7 business days.

❌ No Refunds on Customized Tumblers

We do not offer refunds for customized tumblers that include personalized names or text, as these items are made to order and cannot be resold. Please double-check all personalization details before placing your order.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 3 days of delivery with:

• A photo of the damaged or incorrect item

• Your order number

We will gladly offer a replacement or refund in these cases.